Start from a template
Pick one when you create your workspace. It adds the channels, a few starter tasks and a note, all of which you can rename or delete. They fit on the Free plan.
Agency
Studios and agencies working with clients
A channel per rhythm of agency work, a client onboarding checklist and a project brief note.
Channels
#clients #delivery #design #announcements
Starter tasks
- Send the kickoff questionnaire to the client
- Agree scope, deadlines and who approves what
- Share the first round of work for feedback
Note
Project brief template
Software team
Product and engineering teams
Engineering and release channels, a starter backlog and a bug report note to copy.
Channels
#engineering #releases #bugs #product-roadmap
Starter tasks
- Set up the repo and the deploy pipeline
- Write the definition of done for this team
- Triage the open bug list
Note
Bug report template
Customer support
Support and success teams
Channels for the queue and escalations, a first-week checklist and a macro note for replies.
Channels
#support-queue #escalations #feedback #knowledge-base
Starter tasks
- Write the first five canned replies
- Decide what counts as an escalation
- Review last week's feedback and tag themes
Note
Reply macros
Startup
Small founding teams
A lean set of channels, a launch checklist and a weekly update note.
Channels
#general-updates #product #growth #ideas
Starter tasks
- Write down this quarter's three goals
- Pick the one metric the team reviews weekly
- Plan the launch checklist
Note
Weekly update
Remote team
Teams spread across time zones
Channels for async updates and social chatter, a working-agreements task and a standup note.
Channels
#async-updates #standup #watercooler #announcements
Starter tasks
- Agree overlap hours and response times
- Choose where decisions get written down
- Schedule the first team call
Note
Async standup